These Terms of Service ("Terms") are a binding agreement between you and Taxos ("Taxos", "we", "us", or "our") and govern your access to and use of Taxos — a cloud-based practice-management platform for tax, accounting, and compliance professionals — together with our websites and related services (collectively, the "Services").
By accessing or using the Services, or by accepting these Terms when creating an account, you agree to be bound by them. If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation, and "you" refers to both you and that organisation. If you do not agree to these Terms, do not use the Services.
1. Definitions
- "Firm" means the organisation that subscribes to or is authorised to use the Services.
- "User" means an individual authorised by a Firm to access the Services under the Firm's account.
- "Customer Data" means the content and information that you or your Users submit to, or generate within, the Services, including records relating to the Firm's own clients.
- "Account" means the workspace and credentials through which you access the Services.
2. Eligibility and accounts
You must be at least 18 years old and capable of forming a binding contract to use the Services. You agree to provide accurate, current, and complete information when creating an Account and to keep it up to date.
You are responsible for safeguarding your credentials and for all activity that occurs under your Account. You must keep your credentials confidential, enable available security features, and notify us promptly of any unauthorised use or security incident. We are not liable for any loss arising from your failure to secure your Account.
3. Right to use the Services
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your subscription term. The Services are licensed, not sold, and all rights not expressly granted are reserved by us.
4. Acceptable use
You agree not to, and not to permit any User or third party to:
- Use the Services in violation of any applicable law, regulation, or third-party right.
- Access or use the Services to build a competing product, or copy, reproduce, or resell the Services.
- Reverse engineer, decompile, or attempt to derive the underlying components of the Services, except to the extent permitted by law.
- Upload or transmit malicious code, or interfere with or disrupt the integrity, security, or performance of the Services.
- Attempt to gain unauthorised access to the Services or to any account, system, or data not belonging to you.
- Use the Services to store or transmit content that is unlawful, infringing, defamatory, or otherwise objectionable.
- Probe, scan, or test the vulnerability of the Services, or circumvent any security or access controls, without our prior written authorisation.
- Use the Services to send unsolicited communications in violation of applicable law.
5. Customer Data and responsibilities
As between you and us, you own and are responsible for your Customer Data. You grant us the limited rights necessary to host, process, transmit, and display Customer Data solely to provide, secure, and support the Services, and as otherwise instructed by you.
You are solely responsible for the accuracy, quality, and legality of Customer Data, for the means by which you acquired it, and for providing any required notices and obtaining any required consents or authorisations from the individuals to whom it relates. You must not submit Customer Data unless you have the right to do so. Our handling of personal information is described in our Privacy Policy.
6. Subscriptions, fees, and billing
If your use of the Services is subject to fees, you agree to pay all fees for your chosen plan in accordance with the applicable order or subscription. Unless stated otherwise, fees are exclusive of taxes, which you are responsible for paying.
Subscriptions may renew automatically for successive terms unless cancelled before the renewal date, as described in your plan. Fees are non-refundable except where required by law or expressly stated otherwise. We may change fees on prospective notice; changes take effect at the start of your next billing term. Failure to pay may result in suspension or termination of the Services.
7. Intellectual property
The Services, including their design, features, text, graphics, and all related intellectual property, are and remain the exclusive property of Taxos and its licensors. These Terms do not transfer any ownership rights to you. You may not use our name, logos, or trademarks without our prior written consent.
If you provide feedback or suggestions about the Services, you grant us a perpetual, irrevocable, royalty-free right to use them without restriction or obligation to you.
8. Confidentiality
Each party may receive information from the other that is confidential. The receiving party agrees to protect such information with reasonable care, to use it only to exercise its rights and perform its obligations under these Terms, and not to disclose it except to those who need to know it and are bound by similar obligations, or as required by law.
9. Third-party services
The Services may integrate with or link to third-party products and services that we do not control. Your use of those third-party services is governed by their own terms and policies, and we are not responsible for them. Enabling an integration authorises us to exchange information with that third party as needed to provide the integration.
10. Service availability and support
We strive to keep the Services available and reliable, but we may perform maintenance, updates, and improvements that temporarily affect availability. We will use reasonable efforts to limit disruption and, where practical, to provide advance notice of planned maintenance.
We may modify, enhance, or discontinue features of the Services from time to time. Where a change would materially reduce core functionality, we will use reasonable efforts to notify you.
11. Disclaimers
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
The Services are tools to assist professional work and do not constitute tax, legal, accounting, or other professional advice. You are responsible for your own professional judgement, for verifying outputs, and for meeting your regulatory and filing obligations. We do not warrant that the Services will be uninterrupted, error-free, or that all defects will be corrected.
12. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Services or these Terms will not exceed the total fees you paid to us for the Services in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Indemnification
You agree to indemnify and hold harmless Taxos and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your use of the Services in breach of these Terms, or your violation of any law or third-party right.
14. Suspension and termination
You may stop using the Services and terminate your Account at any time as described in the Services or your plan. We may suspend or terminate your access if you materially breach these Terms, fail to pay applicable fees, or use the Services in a way that poses a security, legal, or operational risk.
On termination, your right to use the Services ceases. For a limited period after termination, and where reasonably practicable, we will make Customer Data available for export; thereafter we may delete it in the ordinary course, subject to our retention obligations. Provisions that by their nature should survive termination (including ownership, confidentiality, disclaimers, limitation of liability, and indemnification) will survive.
15. Governing law and dispute resolution
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Subject to any applicable requirement to resolve disputes by arbitration, the parties submit to the exclusive jurisdiction of the courts at India.
The parties will attempt to resolve any dispute amicably in good faith before commencing formal proceedings. Where the parties agree to arbitration, it will be conducted in accordance with applicable law, seated in India, and conducted in English.
16. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and provide notice within the Services or by other reasonable means. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.
17. Force majeure
Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil disturbance, governmental action, failure of utilities or communications networks, or other force-majeure events.
18. General
- Entire agreement — these Terms, together with any order and our Privacy Policy, constitute the entire agreement between you and us regarding the Services and supersede all prior understandings.
- Severability — if any provision is held unenforceable, the remaining provisions will remain in full force and effect.
- Waiver — our failure to enforce any right or provision is not a waiver of that right or provision.
- Assignment — you may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
- Notices — we may provide notices to you within the Services or by email; you may contact us using the details below.
19. Contact us
For questions about these Terms, contact us at hello@taxos.pro or write to Taxos, India.